Privacy Policy

When you use our contact or appointment request forms, we ask for your name, email address, phone number, and any message you choose to include. We only collect what's needed to respond to your inquiry or help schedule your visit.

Like most websites, our hosting provider automatically logs basic technical information, such as your browser type and IP address, for security and performance purposes. We don't use this information to build advertising profiles.

We use the information you submit to respond to your questions, follow up on appointment requests, and communicate with you about your care. We don't sell, rent, or trade your personal information to third parties for marketing purposes.

Our website does not use advertising or analytics tracking cookies. Our site includes an embedded Google Maps widget on some pages to help you find our office, and Google may set its own cookies when that map loads. That's governed by Google's own privacy policy, not ours.

Our website forms are meant for general inquiries and appointment requests, not for transmitting detailed medical history or sensitive health information. If you have specific health details to share, please call our office directly at (519) 313-9000 or discuss them with us in person.

We take reasonable technical and administrative steps to protect the information you share with us from unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, so we can't guarantee absolute security.

As an Ontario-based practice, we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to ask what personal information we hold about you, request corrections, and withdraw your consent to future contact at any time. To make a request, contact us using the details below.

Our website is intended for use by adults booking or managing dental care for themselves or their families. We don't knowingly collect personal information directly from children through our website forms.

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The date below reflects the most recent update.